A. Many of the Lots are available for inspection at our London Offices and prospective purchasers should satisfy themselves as to the condition and description of the cigars. Where they are not available for inspection it will be noted within the product description.
A. There are no listing fees.
A. Entries will be considered until a week before the sale subject to online catalogue not having closed
A. Sellers are charged 15% of the hammer price (plus VAT as applicable) on a Lot being sold successfully.
A. Buyers are charged 15% of the hammer price (plus VAT as applicable) on a Lot being purchased successfully. If you wish to pay by credit or debit card there is a 3% surcharge on the total amount payable.
A. Only on indicated lots which are collected from our London offices or shipped within the EU.
A. VAT is an applicable UK tax on both buyers and sellers premiums regardless of where the Lot is shipped to. Buyers and sellers premiums are classed as a service by HMRC and can never be zero rated.
A. New auction sellers may be asked to provide copy of passport or similar identification.
A. Seller will receive settlement within 21 days.
A. Buyers must settle within 48 hours of auction ending and receiving our invoice by bank wire transfer or by credit / debit card (subject to 3% surcharge). Please ensure that you check with us before bidding that your credit card type is acceptable to us.
Please note this is an auction for mature investors and serious collectors and cigar smokers. If you do not have the means to pay - do NOT bid.
A. Pounds Sterling (GBP).
A. Yes it is possible to attend the live auction, please click here for further details.
A. We do our best to honour all bids submitted online, however there may be circumstances where an equal bid from the live auction room will take priority. Time delays in receiving online bids may also cause bids to be rejected in favour of room bids. Your bid could also be rejected if it is submitted after the hammer has fallen.
A. If you are unable to bid online we will accept email bids. Bids by will be entered online for buyers ,if your bid is the highest you will win the Lot. As an example: If you bid maximum £400 on a Lot but the highest bid at the auction is £300, you will win the Lot at the next increment of £320.
Please note that if we receive two identical bids we will only be able to enter the first bid received.
A. The auction Lot will be sold at the time the online auction ends, at which time a binding contract between buyer and seller is completed.
A. We will not accept phone bids.
A. All Lots will be subject to a “reserve price” below which the Lot will not be sold.
We also reserve the right to cancel bids and bidder accounts where we believe bids have been entered fraudulently or without prior credit approval.
A. Cigars can be collected the day after the auction from our London office or if not being stored by C.Gars Ltd ,we are happy to assist with delivery arrangements subject to a reasonable delivery charge. Please ensure that you enquire about specific shipping charges to your location prior to bidding.
Please bear in mind that Lots that are available for shipping only can take some days to be ready for shipping although we endeavour to ship as soon as practical always.
A. We are happy to store on buyers behalf at a reasonable additional charge.
A. Where we are offering sealed boxes these are sold as seen. Many collectors prefer sealed boxes but there is always a possibility that the successful bidder will open the box and find the cigars in bad condition. Buyer beware before bidding!
A. Please note that certain Lots are marked 'Not available for shipping to the UK' There are no exceptions, these Lots cannot be imported to the UK and we are unable to assist with importation. Please take care on bidding as the sale is final at the fall of the Auctioneers hammer.
A. Any cigars purchased for delivery in the UK regardless of age will have UK health warnings on the back and the front of the box.
A. Yes. New bidders should ensure they contact us for credit approval prior to bidding. Identity proof will be required and a pre-payment may be required. Email us at email@example.com
A. Payments by buyers are due within 48 hours of invoice being raised. In the event of non-payment after 7 days we reserve the right to cancel the sale and resell the cigars with any shortfall being due by the original buyer. We will pursue non-payments through the relevant legal channels as an auction contract is binding. We are unable to extend payment terms to any bidder under any circumstances
A. Payments are made within 21 days after the end of the auction by cheque. If you require a bank wire transfer please ensure that you forward us your full bank wire details (BIC and IBAN) there is a £20 charge for wire transfers.
A. We do offer optional insurances at 1.5% of the hammer price this covers you in the event of loss or damage by postal or courier service. If you do not choose the insurance, then please note that you are liable for any loss or damage caused by shipping.
A. Unfortunately we cannot ship to the USA.